Cookies

Effective date: 9th June 2026
Last updated: 9th June 2026

  1. About this Cookie Policy

This Cookie Policy explains how Herbarize uses cookies and similar technologies on its website. It explains what cookies are, why we use them, the types of cookies that may be used, and how you can manage your cookie choices. This Cookie Policy should be read alongside our Privacy Policy.

  1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, remember certain information about your visit and support the way the website works.

Cookies can be set by the website you are visiting, known as first party cookies, or by third party services used by the website, known as third party cookies.

Similar technologies may include pixels, tags, scripts, local storage and analytics tools.

  1. Why Herbarize uses cookies

Herbarize may use cookies and similar technologies to:

  • make the website work properly
  • keep the website secure
  • remember your cookie preferences
  • understand how visitors use the website
  • measure website performance
  • improve the website and user experience
  • understand how the website appears and performs in Google Search


Herbarize does not use cookies to make clinical decisions, assess eligibility, issue prescriptions or process medical information.

  1. Types of cookies we use

The Herbarize website may use the following types of cookies.

Strictly necessary cookies

These cookies are required for the website to function properly. They may be used for security, page loading, form operation, cookie consent settings and basic website functionality.

Strictly necessary cookies do not require consent, although you can usually block them through your browser settings. Blocking these cookies may affect how the website works.

Analytics cookies

Analytics cookies help us understand how visitors use the website. This may include information such as pages visited, time spent on the site, device type, browser type, traffic source, approximate location and interactions with page content.

We use Google Analytics 4 for website analytics. Google Analytics 4 may use first party cookies to distinguish users and sessions and help us understand website performance.

Analytics cookies are non essential and will only be used where you have given consent through the cookie banner or cookie settings.

Search performance tools

We may use Google Search Console to understand how the website appears and performs in Google Search. This may include information such as search queries, impressions, clicks, indexing status and technical search performance.

Google Search Console does not provide Herbarize with personal contact details about website visitors.

Functionality cookies

Functionality cookies may be used to remember choices you make on the website, such as cookie settings or display preferences.

Where these cookies are not strictly necessary, they will only be used with your consent.

Marketing cookies

Herbarize does not currently intend to use marketing cookies.

If marketing cookies are added in the future, this Cookie Policy will be updated and those cookies will only be used where consent has been given.

  1. Google Analytics 4

The Herbarize website may use Google Analytics 4 to help us understand website traffic and visitor behaviour.

Google Analytics 4 may collect information such as:

  • pages visited
  • time spent on pages
  • device type
  • browser type
  • operating system
  • approximate geographic location
  • traffic source
  • interactions with website content


Google Analytics 4 may use cookies and similar technologies to distinguish users and sessions.

Herbarize uses this information to understand website performance and improve the website.

Google Analytics 4 cookies will only be used after you have given consent through the cookie banner or cookie settings.

  1. Google Search Console

The Herbarize website may use Google Search Console to help us monitor and understand how the website appears in Google Search.

Google Search Console may provide information such as:

  • search queries that display the website
  • impressions in search results
  • clicks from search results
  • average search position
  • indexing status
  • technical search issues


Google Search Console is used for search performance and technical monitoring. It does not provide Herbarize with personal contact details about individual website visitors.

  1. Cookie consent

When you first visit the Herbarize website, you may see a cookie banner or cookie settings panel.

You can use this to accept or reject non essential cookies.

Strictly necessary cookies may still be used because they are required for the website to operate.

Non essential cookies, including analytics cookies used by Google Analytics 4, will only be used where you have given consent.

  1. Changing or withdrawing cookie consent

You can change or withdraw your cookie consent at any time by using the cookie settings link on the website.

You can also control cookies through your browser settings.

Most browsers allow you to:

  • view cookies stored on your device
  • delete cookies
  • block cookies from specific websites
  • block all cookies
  • delete cookies when you close your browser


Please note that blocking all cookies may affect how the website works.

  1. Third party cookies and services

Some cookies or similar technologies may be set by third party services used on the Herbarize website.

These may include:

  • Google Analytics 4
  • Google Search Console
  • website security tools
  • hosting or performance tools
  • cookie consent tools
  • embedded content, if used


Third party providers may process data in accordance with their own privacy and cookie policies. Where third party cookies are non essential, they will only be used where you have given consent.

  1. Cookies used on this website

The specific cookies used on the Herbarize website may vary depending on the tools and plugins active on the site.

Cookie

Name

Purpose

Access

access

This cookie is used to indicate to the site that you have logged in and are entitled to the view the information reserved for our Trade Customers. It is also used to display your name and company details as well as giving you access to your order history with us and to data stored in our database on your behalf.

This cookie expires three months after the most recent login and is not set again unless the user re-logs in.

Basket

basket

This cookie is used to store an overview of the items that are added to your basket as well as the unique identification code that is attributed to your basket. Your preference to the view of the ‘Mini Basket’ is also stored in this cookie.

This cookie expires three months after the last update to the basket and is not set again until the user adds an item to the basket.

Access

formeraccess

This cookie is used to store the name of the person who was last logged in. This is for courtesy purposes and an indicator of previous access.

This cookie expires one year after the most recent login and is not set again unless the user logs in again.

Viewed

viewed

This cookie is used to store whether the user has previously visited certain pages at least once.

This cookie expires three months after it is set.

Browser Warning

browser-warning

This cookie is used to store whether the user has dismissed our warning concerning web browser support.

This cookie expires three months after it is set.

Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.

View an overview of privacy at Google

  1. Personal data and cookies

Some cookies and similar technologies may collect information that can be treated as personal data, such as IP address, device information, browser information or online identifiers.

Where personal data is processed through cookies or similar technologies, it will be handled in accordance with our Privacy Policy.

  1. Updates to this Cookie Policy

Herbarize may update this Cookie Policy from time to time to reflect changes to the website, cookies, analytics tools or legal requirements.

Any changes will be posted on this page with an updated “Last updated” date.

  1. Contact

If you have any questions about this Cookie Policy or how Herbarize uses cookies, please contact info@herbarize.com